Job Title: Surgery Scheduling Counselor
Location: Fort Myers, FL (with occasional travel to Punta Gorda)
Department: Surgery.
Reports To: Senior Surgical Specialist and Clinical Director.

Join the Fastest Growing Ophthalmology Practice in Southwest Florida!

At Collins Vision, we’re more than just a medical practice — we’re a team of passionate professionals committed to transforming lives through vision.  We foster a dynamic, compassionate culture built on growth, teamwork, and a commitment to excellence.  If you're a motivated, compassionate, and detail-oriented individual looking to grow your career in a fast-paced healthcare setting, we want to meet you!

Position Overview:

As a Surgery Scheduling Counselor, you will be a vital member of the Surgery Department, acting as the liaison between patients, surgeons, referring physicians, and surgical facilities. Your role is to guide patients through the surgical scheduling and counseling process while also supporting clinical operations as needed, including assisting with patient workups, diagnostic testing, and scribing. This position requires flexibility, teamwork, and a commitment to excellence, especially as the clinic continues to grow.

What You'll Do:

• Coordinate and schedule all surgical procedures and related appointments ensuring all pre/post steps are followed.
• Educate patients on procedures and provide thorough support throughout the surgical journey.
• Verify insurance benefits and manage all documentation for surgical planning.
• Assemble surgery folders, post-op kits, and documentation for surgical facilities.
• Provide outstanding communication and customer service, both in person and over the phone.
• Assist in clinic with patient workups, diagnostic testing, and scribing as needed.

What We’re Looking For:

• High School Diploma required.
• Prior ophthalmic assisting experience a plus but willing to train the right candidate.
• Experience with surgical scheduling and patient coordination is a plus.
• Ability to assist in clinic as needed.
• High attention to detail and a commitment to accuracy and follow – through.
• A warm, professional demeanor with excellent interpersonal and communication skills.
• A self-starter mindset with the ability to multitask, solve problems, and take ownership of responsibilities
• Ability to work professionally under pressure with a warm, patient-focused demeanor.
• Passion for healthcare and being part of a growing, dynamic team.

Why Collins Vision?

We reward our team’s commitment and contributions with competitive benefits and growth opportunities:

• Employer-contributed health insurance with multiple plan options.
• 401(k) with employer match.
• Paid time off those increases with tenure.
• Continuing education opportunities.
• Employee discounts on procedures, eyewear, and more.
• Supportive culture focused on teamwork, personal development, and excellence.

An Equal Opportunity Employer

Collins Vision is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Please visit our website to know more about us: https://collinsvision.com/